Privacy Policy Overview

This Privacy Policy explains how Batharm Ocean handles personal data on batharmocean.courses in connection with its software development services for businesses. It describes what we collect, how we use it, when we share it, and the choices available to users.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Contact Information

Privacy email
Telephone
+56 2 2583 6282
Mailing address
m de ruta 5 Sur 500, 4780000, Perquenco, La Araucanía
Privacy contact

Use the listed contact channels for questions about this policy or the handling of personal data.

01 · Collection

Data We Collect

We may collect identifiers and contact details, account or profile information, business information shared through forms or communications, technical data such as device and browser details, usage data, and any content submitted in connection with inquiries, registrations, or service requests.

The categories of data collected depend on how users interact with the site and services.
02 · Sources

How We Collect Data

We receive data from users when they complete forms, communicate with us, create accounts, or otherwise interact with the site. We also collect certain information automatically through logs, cookies, and similar technologies, and we may receive limited information from service providers that support hosting, analytics, security, or communications.

Some information is provided directly by users, while other data is created through normal website and service use.
03 · Cookies

Cookies We Use

The site may use essential cookies needed for basic operation, functional cookies that remember preferences, and analytics cookies that help us understand site performance and usage patterns. Cookie use is kept to what is reasonably necessary for the operation and improvement of the site.

We use a limited set of cookies for operation, measurement, and preference handling.
04 · Controls

Cookie Controls

Users may block or delete cookies through their browser settings. Some browser-based controls may also allow users to limit tracking technologies. If cookies are disabled, certain site features may not function as intended.

Cookie settings can be managed through browser controls and, where available, site preferences.
User Rights

Your Rights

Subject to legal limits, users may request access to their data, correction of inaccurate information, deletion of certain records, or review of how their information is handled. Some requests may be declined where retention or disclosure is required for legitimate business or legal reasons.

Available rights may vary depending on the nature of the data and applicable law.
Requests

How to Make a Request

To make a rights request, provide enough information for us to verify your identity and locate the relevant records. We may ask for additional details before responding, and we will handle the request in accordance with applicable law and our internal procedures.

Requests are reviewed before action is taken to protect account and data security.
Data Retention

Data Retention

Retention periods depend on the type of information, the reason it was collected, and any legal, accounting, or dispute-related requirements. When data is no longer needed, we delete it, anonymize it, or restrict it so it is no longer actively used.

We keep data only for as long as needed for the stated purpose or for legal and operational reasons.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version becomes effective when posted unless a later effective date is stated.

We may revise this policy to reflect operational, technical, or legal changes.

How We Use Data

We use personal data to operate and maintain the site, respond to inquiries, manage business relationships, provide requested services, support account or project administration, improve performance and security, analyze usage trends, send administrative communications, and meet legal or compliance obligations.

We process personal data only for purposes connected to the site and our business operations.

Service Providers

We may share personal data with hosting, analytics, security, communications, and other operational providers that support the site and our business activities. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

Personal data may be shared where necessary to comply with law, court orders, regulatory requests, or similar legal obligations. We may also disclose information to establish, exercise, or defend legal claims, or to protect the rights, safety, and security of our users, the site, or our business.

We disclose information to public authorities only when a valid legal basis requires it.